Terms of Service

Clear guidance on techniflows service terms and rights/obligations.

Terms of Service

Article 1 (Purpose)

The purpose of these Terms is to stipulate the rights, obligations, responsibilities, and other necessary matters between Techniflows Inc. (hereinafter referred to as the "Company") and institutions and individuals regarding the use of all services related to "techniflows" operated by the Company.

Article 2 (Definition of Terms)

The definitions of terms used in these Terms are as follows:

  1. "Service" refers to all services that enable the use of functions available through "techniflows" web and applications provided by the "Company."
  2. "Customer" refers to business operators and their member users or individual users who register as members according to Article 3, Paragraph 1 and receive "Services" provided by the "Company."

Article 3 (Effect and Amendment of Terms)

  1. These Terms become effective when a "Customer" accesses the website or mobile app to use the "Service," agrees to the Terms, submits a membership application, and the Company approves it.
  2. The "Company" posts these Terms on the initial service screen so that "Customers" can easily understand them.
  3. The "Company" may amend these Terms within the scope of not violating relevant laws when deemed necessary due to application of new "Services," enhancement and maintenance of security systems, implementation of corrective orders by government or public institutions, application of new "Services" provided by the "Company," or other significant business reasons of the "Company."
  4. When the "Company" amends these Terms, it shall notify "Customers" in advance by posting the application date and reasons for amendment along with the current Terms on the initial screen of the "Service" from 7 days before application until the day before application.
  5. If a "Customer" does not agree to the application of the amended Terms, they may withdraw from the "Service" membership by the day before the application of the amended Terms. If a "Customer" does not take such action, they are deemed to have agreed to the application of the amended Terms.
  6. If a "Customer" cannot take the withdrawal action mentioned in the previous paragraph due to circumstances beyond their control (not accessing the "Service" during the notice period of the amended Terms does not constitute 'circumstances beyond control'), they may take the withdrawal action immediately after proving such circumstances and when the 'circumstances beyond control' cease to exist.

Article 4 (Protection of Personal Information)

The "Company" strives to protect "Customer" personal information in accordance with relevant laws. The protection and use of personal information are subject to relevant laws and the "Company's" Privacy Policy.

Article 5 (Change of Customer Information)

  1. "Customers" may view and modify their personal information at any time through the personal information management screen.
  2. "Customers" must notify the "Company" of changes by modifying information online when the information provided during membership registration changes.
  3. The "Company" bears no responsibility for any disadvantages incurred by "Customers" due to failure to comply with the previous paragraph.

Article 6 (Management of Customer ID and Password)

  1. The responsibility for managing "Customer" IDs and passwords (hereinafter referred to as "Identification Means") lies with the "Customer," and they must not allow third parties to use them.
  2. If a "Customer" recognizes that "Identification Means" have been stolen and are being used by a third party, they must immediately notify the "Company" and follow the "Company's" guidance.
  3. Notwithstanding the provisions of the previous paragraph, the "Company" bears no responsibility for disadvantages incurred by the "Customer" due to not notifying the "Company" of the theft of "Identification Means" or not following the "Company's" guidance after notification.

Article 7 ("Service" Content)

The "Services" provided by the "Company" to "Customers" are as follows:

  1. Website: Separate online pages for executing and managing the "web" used by "Customers" and managing business or personal profiles to which "Customers" belong
  2. "App": "Services" provided by default according to the "Company's" policy or purchased and used through the "Company" via free or paid payment methods according to "Customer" selection

Article 8 ("Service" Use)

"Customers" can use the service immediately for free or for a fee after registering as a member through the authentication method specified by the "Company."

Article 9 (Data Storage)

  1. Data is stored based on cloud infrastructure when using the "Service."
  2. Data is stored according to policies when "Customers" use paid and free "Services."

Article 10 (Data Protection and Management)

  1. Data refers to materials input or generated by "Customers" using the "app" and stored on physical data servers.
  2. The "Company" protects "Customer" data and implements at least industry-standard systems and procedures to prevent unauthorized access to customer data.
  3. Data stored by the "Company" may be provided or disclosed to requesting agencies without separate "Customer" consent when legitimate legal procedures are initiated, such as warrants from investigative agencies or court judgments or decisions.
  4. The "Company" is not responsible for data loss due to reasons not attributable to the "Company":
    • Files damaged or incorrectly uploaded to the server due to termination or errors in third-party programs handled on the "Customer's" PC
    • Files not uploaded normally due to network connection status and network environment failures or errors when uploading from the "Customer's" PC or smartphone
    • User responsibility such as "Customer's" PC/network environment problems, ID/password loss or theft, or negligent management
    • Server file damage due to force majeure such as natural disasters, national emergencies, or similar circumstances
    • Other cases that can be judged as reasons not attributable to the "Company," including the above examples
  5. Lost data cannot be recovered, so "Customers" must store data separately.
  6. If data loss or damage occurs due to the "Company's" fault during routine service maintenance operations such as server upgrades, system inspections, or data migration, and the "Customer" suffers damage as a result, the "Company" shall compensate for the proven damage, limited to the service fees paid by the "Customer" to the "Company" in the last 12 months.

Article 11 ("Service" Notification Provision)

The "Company" provides notifications through services such as email for smooth "Service" provision to "Customers."

Article 12 ("Service" Withdrawal or Suspension)

  1. When a "Customer" wishes to terminate the "Service," the "Customer" may withdraw through the withdrawal function of the "Service."
  2. For paid services, when a "Customer" wishes to terminate the "Service," they must notify the "Company" through the inquiry procedure, and the "Company" will proceed with the termination process.
  3. The processing status of the withdrawal application can be confirmed by attempting to log in using "Identification Means" and verifying that login is not possible.
  4. When a "Customer" terminates the "Service," all "Customer" data is destroyed upon termination, except where the "Company" retains member information according to relevant laws and the Privacy Policy. However, contact information registered by the "Customer" in the "Service" is managed as information of the "business operator" to which the "Customer" belongs and is not destroyed even if the "Customer" terminates the "Service."
  5. The "Company" may request correction or improvement through written notice, email, phone, or other methods if a "Customer" violates the obligations set forth in these Terms, and may suspend the provision of "Service" after notification through written notice, email, phone, or other methods if there is no correction or improvement action by the responsible party.
  6. The "Company" may suspend the provision of "Service" without prior notice if any of the following situations occur to a "Customer":
    • Initiation of procedures such as financial institution payment refusal, dissolution, corporate reorganization, bankruptcy, or similar situations
    • Transfer of major assets or business to a third party
    • Serious legal violations or social controversy that has caused or is reasonably expected to cause significant disruption to "Service" operations
    • Entry into or risk of entering procedures such as provisional seizure, provisional disposition, seizure, or public auction
    • Confirmed use of another person's name or false information in the application
    • Other cases deemed by the "Company" to interfere with normal "Service" operations

Article 13 ("Service" Provision and Changes)

  1. The "Service" is provided 24 hours a day, 365 days a year in principle.
  2. The "Company" may temporarily suspend the provision of "Service" if there are significant operational reasons such as maintenance, replacement due to aging or failure of information and communication equipment, network disconnection, or other operational reasons. However, the "Company" shall notify or announce to "Customers" in advance in principle, and may notify after the fact in unavoidable cases.
  3. The "Company" may change all or part of the "Service" according to the "Company's" policy, operational, and technical needs. However, if there are changes to all or part of the "Service" such as content, usage methods, or usage hours, the reasons for change, content of the changed "Service," and provision date must be posted on the "Service" provision screen 7 days before.

Article 14 ("Service" Fees and Payment)

  1. When "Customers" purchase and use paid services in the "Service," the "Company" may bill the total fees for each paid service on a monthly or annual basis according to the pricing policy of each version.
  2. "Customers" must pay fees on the date specified according to the pricing policy of the paid service being used in the "Service."
  3. "Customers" have an obligation to pay overdue amounts, and service may be restricted if overdue amounts persist for more than 30 days. Waiver and cancellation of overdue amounts are not possible, and tax responsibility for usage fee payments also lies with the "Customer."
  4. The billing and payment methods provided by the "Service" follow the "Company's" policy.

Article 15 (Company Obligations)

  1. The "Company" shall make its best efforts to provide the "Service" continuously and stably unless there are special circumstances.
  2. The "Company" maintains and repairs the "Service" provision facilities to keep them operational at all times and makes its best efforts to repair and restore them if failures occur or they are destroyed.
  3. The "Company" must promptly handle opinions or complaints raised by "Customers" if they are deemed legitimate. However, if prompt handling is difficult, the "Company" shall notify the "Customer" of the reasons and processing schedule via email, written notice, or phone.

Article 16 (Customer Obligations)

  1. "Customers" must comply with these Terms and relevant laws and must not engage in activities that interfere with the Company's business operations.
  2. "Customers" must comply with matters notified by the "Company" regarding the use of "Services" other than these Terms.
  3. "Customers" must not engage in the following activities:
    • Registration of false information during application, registration, or modification
    • Theft of others' information
    • Infringement of intellectual property rights of the "Company" or third parties
    • Defamation and business interference of the "Company" or third parties
    • Disclosure or posting of obscene codes, text, sounds, images, videos, or other information against public order and morals
    • Use of the "Service" for profit without the "Company's" consent
    • Other illegal and improper activities

Article 17 (Damages, etc.)

  1. If either the "Company" or "Customer" suffers damage due to the other party's violation of obligations set forth in these Terms, they may claim damages from the responsible party. However, the Company's liability is limited to the service fees paid by the "Customer" to the "Company" in the last 12 months, except in cases of the Company's intent or gross negligence.
  2. If a dispute arises with a third party due to violation of obligations set forth in these Terms, one party must indemnify the other party at their own responsibility and expense and compensate for all damages incurred by the other party.

Article 18 (Disclaimer)

  1. The "Company" bears no responsibility for the use of the "Service" it provides if it cannot provide the "Service" due to force majeure such as war, incidents equivalent to national emergencies, natural disasters, service provision interruption by telecommunications carriers, power supply interruption from KEPCO, hacker intrusion, computer viruses, or other similar circumstances causing system malfunction.
  2. The "Company" bears no responsibility for damages arising from "Customer's" fault.
  3. The "Company" has no obligation to intervene in disputes between "Customers," between "Customers" and partners, or between "Customers" and third parties mediated by the "Service" and is not responsible for compensating damages therefrom.

Article 19 (Intellectual Property Rights, etc.)

  1. Through these Terms, the "Company" only grants "Customers" usage rights to the "Service," and ownership and intellectual property rights regarding the "Service" created and provided by the "Company" belong to the "Company." However, ownership and intellectual property rights for "Services" provided by partners through partnership with the "Company" belong to the partners.
  2. "Customers" must not use the "Service" provided by the "Company" for profit purposes without prior consent from the "Company" through copying, transmission, publication, distribution, broadcasting, or other methods, nor allow third parties to use it.
  3. Rights and responsibilities for posts and materials posted by "Customers" in the "Service" belong to the "Customer" who posted them. The "Company" has the right to post within the "Service" and does not use them for commercial purposes without the consent of the "Customer" who posted them.
  4. The "Company" has the authority to modify or delete posts containing content that violates the obligations in Article 16.

Article 20 (Dispute Resolution and Jurisdiction)

  1. The "Company" and "Customer" must make all necessary efforts to amicably resolve disputes arising in connection with the "Service."
  2. If disputes regarding the use of the "Service" are not amicably resolved, the jurisdiction for related lawsuits shall be the court having jurisdiction over the location of the "Company's" headquarters.

Article 21 (Other)

Matters not specified in these Terms and disagreements in content interpretation shall be resolved according to general commercial customs.

Article 22 (Contact)

Effective Date: 2025-05-30